Our services

ePARK Quick
With ePARK Quick, you can park directly in the app without creating or verifying an account. You just enter your registration number and payment method – no email address required, and you can start parking immediately and anonymously.

The service costs an administration fee of 10% of the ticket price, with a minimum of SEK 5. If you want to avoid the fee, you can register an account instead. Both you and ePARK can terminate ePARK Quick at any time, with no notice period.

ePARK Premium
In addition to the basic services included in ePARK's service offering, you can choose to expand the functionality and service level by connecting ePARK Premium to your account. ePARK Premium is an add-on service charged at a fee of up to SEK 2.5 per started or completed parking session.

Services included:

• payment with Swish and PayPal
• the ability to register up to fifty (50) registration numbers
• reminders for long-term parking
• notification and reminder system

A monthly fee may apply for ePARK Premium – you'll receive information about current fees when you sign up for your subscription, and you can always read more about applicable fees on our website.

ePARK Business
ePARK Business is a corporate service for managing and paying parking costs incurred through employees' use of ePARK's parking services. The service enables centralised invoicing of parking fees to your company, based on usage of ePARK accounts linked to the company.

As a company, you are responsible for registering and, where necessary, updating the email addresses and licence plate numbers to be covered by your invoicing in ePARK's system. Only parking sessions carried out via an ePARK account linked to one of your registered email addresses are covered by your payment liability and will be invoiced to your company.

As an employee and user of the service, you are responsible for using the email address and licence plate number that your company has registered in your ePARK account. Parking sessions carried out with an email address other than those registered by the company are not covered by the company's payment liability and will therefore not be invoiced to the company.

See below for Payment methods and our payment options.

Camera parking
Camera parking (ANPR) is a feature you activate in the ePARK app. The app and on-site signage clearly indicate whether the service is available for a specific zone. Once activated, your vehicle's licence plate number is automatically registered on entry and exit. Applicable terms and tariffs for each location are always displayed in the app and on the signage. See below for Payment methods and our payment options.

EV charging
With ePARK's charging service, you can manage the charging of your electric vehicle through the ePARK platform, in collaboration with the relevant parking operator and/or other partners. You start and end a charging session yourself and can, where applicable, set a desired charging time or charge level, and adjust or extend the session while it is in progress.

See below for Payment methods and our payment options.

Payment methods and terms

Invoice
For parking initiated via SMS or the mobile application, payment may be made by paper invoice. The invoice is sent by post to the customer’s registered billing address, and an invoice fee is added. The invoice fee is SEK 29 for a 14‑day payment term and SEK 35 for a 30‑day payment term.
The customer’s billing address is retrieved from the national population register when applying for invoice payment. Any change of billing address must be made through the ePARK mobile application or by contacting ePARK customer service. ePARK does not perform automatic updates of billing addresses. The customer is responsible for ensuring that payment is made by the due date stated on the invoice.

Email Invoice
For parking initiated via SMS or the mobile application, payment may also be made via email invoice. The invoice is sent as a PDF attachment to the email address provided by the customer. Email invoices can be issued with a 14‑day payment term without any invoice fee, or with a 30‑day payment term, in which case an invoice fee of SEK 35 applies. The customer is responsible for ensuring that the email address provided is correct and up to date, and for making payment by the due date stated on the invoice.

E‑invoice (E‑faktura)
An e‑invoice means that a digital invoice is sent directly to the customer’s online bank. An administration fee of SEK 29 applies to e‑invoices.

Card Payment
Card payment requires the customer to register a payment card for parking charges. The customer is responsible for ensuring that the registered card is valid and has sufficient funds to cover the services used. ePARK will charge the customer’s card in connection with each completed parking session.

SMS
For parking initiated via SMS, where the customer does not already have a registered ePARK user account, paper invoice is used as the default payment method. The customer may change the payment method via the ePARK website. The customer is responsible for selecting the desired payment method.

Swish
Swish allows the customer to pay via Swish either through a verified ePARK account or without an account via the ePARK Quick service. Service fees may apply depending on agreements with the respective parking operator.

PayPal
PayPal allows the customer to pay via PayPal either through a verified ePARK account or without an account via ePARK Quick. Service fees may apply depending on agreements with the respective parking operator.

Direct Debit (Autogiro)
For payments made via direct debit, an administration fee of SEK 35 applies to cover handling and administrative costs.

Corporate Invoice – ePARK Business
By subscribing to the ePARK Business service, the company undertakes to pay parking fees incurred by employees using ePARK’s services, to the extent that the parking is carried out via ePARK Business. The payment term for ePARK Business invoices is 30 days. An invoice fee of SEK 35 per invoice applies.

Invoice Payment
Invoice payment, in the form of paper invoice or email invoice, is available. To choose invoice payment, the customer must be at least 18 years old and registered as a resident in Sweden. The payment terms for invoices are 14 or 30 days, depending on the selected option. In the event of late payment, ePARK has the right to issue a payment reminder, in which case a statutory reminder fee of SEK 60 will be added.

If payment is not made according to the reminder, ePARK has the right to transfer the claim to debt collection for further enforcement in accordance with applicable legislation.

All user terms
We have gathered all user terms here. You can also find the terms and other policies at the bottom of our website.